This Privacy Policy explains how RosCar Montenegro (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you use our website https://roscarmontenegro.com/ and our car rental booking services. By accessing or using our website, you agree to the practices described in this policy.
Who We Are
RosCar Montenegro is an online car rental aggregator. We cooperate with international and local rental companies and provide users with the ability to compare offers, book vehicles, and arrange car rentals across Montenegro through one convenient platform.
Information We Collect
We may collect the following types of information:
- Full name and contact details such as email address and phone number
- Pickup and drop-off locations, rental dates, and booking preferences
- Driver information required for booking, including age and license details
- Payment and billing information
- Technical data such as IP address, browser type, and device information
- Website usage data through cookies and analytics tools
How We Use Your Information
Your information is used to:
- Process and confirm car rental bookings
- Communicate booking details and send vouchers or confirmations
- Connect you with the selected rental company
- Provide customer support
- Improve our website functionality and services
- Send important service updates or relevant offers
- Comply with legal obligations
How Our Aggregator Service Works
As an aggregator, RosCar Montenegro does not own vehicles directly. When you make a booking, your details are shared with the selected rental company so they can provide the vehicle and complete the rental agreement. These partners process your data only for the purpose of delivering the requested service.
Data Sharing
We may share your information with:
- Local and international car rental providers fulfilling your booking
- Payment processing providers
- Technical service providers such as hosting or analytics services
- Government or legal authorities when required by law
We do not sell or rent your personal data to third parties for marketing purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, remember your preferences, analyze traffic, and improve performance. You may disable cookies in your browser settings, but some features of the site may not function properly.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain your personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict certain processing
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website means you accept the revised policy.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
- Website: roscarmontenegro.com
- Email: [email protected]
- Company: RosCar Montenegro